Solution
Construction Client Portal Software
Most clients find out where their job stands by calling or texting the GC and waiting for an answer. That’s real time spent on both ends — a client who isn’t sure what’s happening, and a GC fielding the same "how’s it going" question by phone instead of the job just being visible.
What a real client portal needs
Progress the client can actually see, not a status update relayed secondhand. Real site photos, not a description of what happened. A change order they can review and approve directly — without the GC losing control of that approval if something needs to be pulled back. And a real way to pay an invoice, not a mailed check or a separate payment link disconnected from the job.
How PoPs Client Portal handles it
Real-time job progress, actual site photos, and change order approval the client can act on directly, with the GC able to pull a CO back if needed. AIA pay-application status is visible to the client too, and invoice payment runs through Stripe Connect straight to the GC’s own account — PoPs never touches the money in between. This depends on PoPs Project Tracker already running the job, and the Photos tab specifically needs PoPs Field active too — a client-facing view into real data, not a separate system with its own.
Who this is for
- General Contractors — Who want to cut down on status-update phone calls and give clients real visibility.
FAQ
Does PoPs ever handle the client’s payment?
No — invoice payment runs through Stripe Connect straight to your own account. PoPs never touches the money.
Can a client approve a change order without me losing control of it?
Yes — the GC can pull a change order back even after sending it for client approval.
What do I need active for this to work?
PoPs Project Tracker needs to already be running the job, and the Photos tab specifically also needs PoPs Field active.